Privacy Policy

Privacy Policy

At Goodrx Gold, we are very particular about the privacy of our customers. We want customers to feel safe and secure when they come to our website. They don’t have any fear while making a transaction on our website. From website encryption to rules and regulations, you will find every safety measure used strategically on our website. We feel that the privacy of our customers is our priority and responsibility because what medicine a customer buys and the issue they are suffering from is a personal matter.

If you are new to the website, we suggest that before making an account, you go through the privacy policy. Also, see if you agree with all the points of our tightly knitted customer-based privacy policy. If you proceed on our website without going through the privacy policy and placing an order, it will automatically confirm all the terms and conditions and accept our privacy policy.

Policies For Newsletter Sign-Up 

When you provide us with your information while making an account, we can get a newsletter from our website. Although we recommend you to sign up for the newsletter, it is still your choice to receive the newsletter or not.

  • If you sign up for our website’s newsletter, you will be eligible to receive our weekly newsletter.
  • Through this newsletter, we always prefer to convey information to our customers regarding new medicines launched and offered.
  • From time to time, the offers that our website provides keep changing. That is why we recommend you keep checking your emails.
  • If you find that you are getting spam emails from Goodrx-Gold, the chances of which are 0%, then you can report it to our customer executive. We will take strict action.
  • If you miss out on the latest offers from our newsletter, then you can also contact our executive to know the details. Still, we recommend that it is easy for both parties if you sign up for the newsletters and read them regularly.
  • We also share information regarding drugs that can help you in the long run.

Policies For Collection and Sharing Of Information 

The policies for information that you share on our website are very important. You should go through all the points thoroughly.

  • When you create an account on our website, we will ask you for your vital information like your name, contact number, address, and email address. We just collect this information to confirm your real identity.
  • We save your information when you buy the medicine from us. But if you don’t want us to share your information, you can opt for it.
  • We have 256-bit encrypted servers on our website that will save your information from hackers, and even the employees of our website don’t have access to your information. All your information and OTPs that you will provide to our website will be saved on this server.
  • We are not involved in promotional activities like other websites that sell customers’ information to others. If you ever find that we provide your information to some other website, you have the right to take legal action against our website.
  • It is not mandatory to sign up for any newsletter or cookies when buying medicine from us. Although we recommend that you sign up if you want to

Policies Regarding Transaction On Website

  •  When you make a transaction on our website, you will find that we have applied every possible way of protecting your information. There is 256-bit security encryption on our website, which will ensure the safety of your information and payment details.
  • When you are going to purchase, then we ensure that all the transactions are safe. We send an OTP to authorize the transaction when you enter your payment details. It will ensure that no one can use your payment details without your permission.
  • We also send an OTP when you are attempting to sign in to your account.

Policy Regarding Prescriptions

We are very strict when it comes to the prescription of the medicine. On the Goodrx-Gold, two types of medicines are prescription-based and non-prescription-based. If you want to buy a non-prescription-based medicine, you can proceed easily. There are no formalities of physician-written prescriptions, and within a few days, you can get the medicine at your doorstep. But if you want to buy a prescription-based medicine, then the rules are strict. When you are suffering from issues like erectile dysfunction, roundworm infections, etc., the medicine you need to consume is prescription-based.

In this case, you should upload a scanned copy of your prescription on the website before buying the medicine. If you place an order to buy the medicine without your prescription, then we provide you a time of 14 days. We will dispatch your order within 14 days if you provide your prescription. But if you fail to provide us with the required prescription, we will cancel your order. You will not get any refunds in this case.  

Policies Regarding Cookies

When you enter the Goodrx-Gold website, you will notice a pop-up for accepting the cookies. You should know that the sole purpose of using cookies is to make your whole medicine-buying process easy. The cookies will track your past activities on your website and then make your future processes on the website easy. But you don’t need to accept the cookies. Like every other case, we keep your preferences above ours. If you want, you can accept the cookies; otherwise, there is an option for cancellation. We save your transaction details in the cookies but never share them. Our system stores it, and you can easily access your details whenever you need to buy medicine. You can do it easily whenever you want to delete information from the website.

Policy For Reviews               

When it comes to reviews, it is always the choice of people buying the medicine. That is why we have laid a few policies regarding the reviews on medicine buying-

  • We always request all the customers who buy medicine from us to leave a review. A detailed review of your experience of buying the medicine from us and how the medicine has helped you. It will help other customers to make a decision. 
  • To leave a review, you can go to your order summary and get an option to leave a review. Your review will appear on the medicine page on the website as it is with your name and the date of the review.
  • Reviewing your experience and medicine quality is not mandatory. We just encourage you to do so. If you find that any of our customer executives are forcing you to leave a review, you can raise a complaint. We will take strict action against that executive.