Whenever you contact our customers, you will notice that all of them know Goodrx Gold for one thing, which is customer satisfaction. We have processed all the orders within the least time possible with 100% effort from our end. We ensure the delivery of each product safely with the help of our delivery partners. But from time to time, we also notice cancellation orders on our website, and it might happen due to various reasons. We try to provide flexibility to our customers who want to cancel their orders. Following are the reasons why a person can cancel their order-
- If the product that you are ordering is not available on your website and we accept the order by mistake, then you cancel the order. You will get a full refund from the website. We are very sorry for any inconvenience that might happen to you.
- If you find that any product you order from us is not of high quality, then you can raise a complaint. We will initiate a refund, and if you want, then you can also provide you a replacement medicine in this case.
- If we find that the payment you have made on our website is not credited to our account, then we have the right to cancel your order. But before canceling, we will inform you and also try to resolve the issue.
- We provide a seven days window to the customer in which they can cancel the order. We won’t ask any questions in this case. When a person wants to return the medicine after delivery, then they require a serious reason for that. You can reach our support team in this case, and they will help you resolve the issue.
If you ever face any issue no matter it is related to an order, medicine details, etc., you can reach our contact team through the form below.