Whenever you contact our customers, you will notice that all of them know Goodrx Gold for one thing, which is customer satisfaction. We have processed all the orders within the shortest time possible with 100% effort from our end. We ensure the delivery of each product safely with the help of our delivery partners. But from time to time, we also notice cancellation orders on our website, and it might happen due to various reasons. We try to provide flexibility to our customers who want to cancel their orders. Following are the reasons why a person can cancel their order.
If the product that you are ordering is not available on your website and we accept the order by mistake, then you cancel the order. You will get a full refund from the website. We are very sorry for any inconvenience that might happen to you.
If you find that any product you order from us is not of high quality, then you can raise a complaint. We will initiate a refund, and if you want, then you can also provide you a replacement medicine in this case.
If we find that the payment you have made on our website is not credited to our account, then we have the right to cancel your order. But before canceling, we will inform you and also try to resolve the issue.
If you ever face any issue no matter it is related to an order, medicine details, etc., you can reach our contact team through the form below.
At our site, we take care of your right to confidentiality and we are very much careful about protecting your confidentiality. The data we collect which you provide on our website is togive you the best shopping experience. While ordering any product from our website, there’s a part in which we ask to you for creating an account on our website which has the following data you need to give us like your name, e-mail address, shipping/mailing address, and sometimes other information on some other orders.We genuinely safeguard your personal information against unofficial access. We do not provide any information to any outside party (third party)until we are forced legally by law to do so.
We appreciate your feedback, notes, messages, ideas, suggestions, or other issues regarding our site. Feel free to contact us via email.